FAQs Library

Frequently Asked Questions About PLC Controllers and Automation Systems

Are you trading company or manufacturer?

We are manufacture. We can give you one-stop station automation purchasing. 

ls there any engineer can help for technical supporting?

Sure, we have. Our technical team can help you for selecting PLC, Servo motor & drive, VFD(Variable Frequency Drive), Inverter, and so on. If you need any help, you can contact our technical department directly. 

Do you support customization?

Yes, we do. We support products customization, such as, logo customization, package customization, and so on. 

Do you supply 100% original and new products?

Of course, yes. No copy, no fake, no refurbished! Original only! 

How long is your leading time?

Generally 2-3 working days if the goods are in stock. If large quantity, it will take 10-15 working days after getting the payment. If not common products, always need 3-4 weeks or 6-8 weeks to order. 

How long is your delivery time?

It's up to your order quantity and shipping channels choices. We have many cooperatives shipping channels, such as, by sea, by express, by air, by land, and so on. If your order quantity is less, we could ship the package out by express, the delivery time just needs 3-7 days.If your order quantity is large, we could ship the package out by sea, the delivery time is about 25-45 days.Other shipping channels delivery time is about 15-25 days. 

Do you support samples?

Yes, we support partial products samples.

Do you support after sale warranty service?

Yes, we support after sale warranty service within 1 year. All fees depends on the actual situation.

Is the LicOS plc software free?

Yes, it is free for the user. It can takes from" Support-Download"

How to choose the right model of PLC controller?

Firstly, it is necessary to state how many switching control channels and how many motion control channels. Secondly, whether there are any special requirements, such as analogue, temperature, pulse, etc. and what are the signals required to realise these functions. Thirdly, the next step will be easier. You can select the model through our PLC catalogue. Or through our company's technical engineers who recommend competitive models with high advantages.

Get in touch with us

If you are interested in a quotation or opportunities to collaborate, please feel free to contact us.

Our sales representative will contact you within 24 hours. Thank you for your interest in Unionscience Technology Group.

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